The first foray that design software company Autodesk Inc. made into the world of customer service chatbots was a simple, two-legged robot character. Essentially, it helped customers get activation ...

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

Most business owners learn to accept that there simply aren’t enough hours in the day to accomplish every task. If you’re reading this, you’ve probably already found a solution and made your first ...

Danielle J. Cuomo, MBA, is an award-winning entrepreneur + founder of Virtual Assist USA, a leading provider of Virtual Assistant services. In order to stay ahead, businesses often need to adopt new ...

My Mountain Mover reports that as administrative demands in healthcare rise, medical virtual assistants can alleviate staff overload by managing tasks remotely.

When hiring a virtual assistant from another country, consider their cultural knowledge as well. Do they have a good understanding of your culture and business practices? Do they understand the ...

Clients hire virtual assistants to tasks off their plates. VA’s support and sometimes run the back end of a client’s business so that the founder can concentrate on growth and high-level strategies.

Full-service virtual assistants have become the gold standard for mobile banking apps, but they are uncommon even among the nation’s leading banks. Some that claim to be offering virtual assistants to ...

If you could pay someone to be your frontal lobe, would you? What if I told you that you could offload all the unbearable tasks your ADHD brain loves to hate — from paying bills and scheduling ...